Welcome to mivza.in. These Terms of Service govern your access to and use of our website, products, services, and related features.
By accessing or using our website, placing an order, or purchasing any product from us, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.
1. Business Information
Store Name: Mivza
Website: mivza.in
Email Address: youronlymivza@gmail.com
Business Address: Shayamlal Road, Purba Burdwan, West Bengal, India
Contact Number: [PHONE NUMBER]
2. Account Terms
You may be required to provide certain information to create an account or place an order.
You agree to:
-
Provide accurate, current, and complete information.
-
Keep your account and login information secure.
-
Update your information when necessary.
-
Be responsible for activities carried out through your account.
-
Notify us promptly if you believe your account has been accessed without authorization.
We reserve the right to suspend or terminate accounts that contain false information, violate these Terms, or are used for fraudulent or unlawful activities.
You may also place an order as a guest where this option is available.
3. Pricing and Payment
All product prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.
Prices, discounts, offers, and promotions may be changed at any time without prior notice.
The final amount payable will be displayed during checkout before you complete your purchase.
We may accept payment methods including:
-
Credit and debit cards
-
UPI
-
Net banking
-
Digital wallets
-
Cash on Delivery (where available)
-
Other payment methods displayed at checkout
By submitting payment information, you confirm that you are authorized to use the selected payment method.
We reserve the right to cancel or refuse transactions where we reasonably suspect fraud, unauthorized activity, pricing errors, or other unlawful activity.
4. Product Descriptions
We make reasonable efforts to ensure that product names, descriptions, photographs, specifications, sizes, colors, and other information displayed on our website are accurate.
However, colors and appearance may vary depending on your device or screen settings.
Minor variations in product appearance, printing, measurements, packaging, or other characteristics may occur and do not necessarily constitute a defect.
If you have questions about a product before purchasing, please contact us at youronlymivza@gmail.com.
5. Order Acceptance
Placing an order on our website does not automatically guarantee that the order will be accepted.
After you place an order, you may receive an order confirmation acknowledging that we have received your request. This confirmation does not necessarily mean that the order has been accepted for fulfillment.
We reserve the right to cancel or refuse an order for reasons including:
-
Product availability issues
-
Incorrect product or pricing information
-
Payment problems
-
Suspected fraudulent activity
-
Incorrect or incomplete customer information
-
Delivery restrictions
-
Violation of these Terms
If we cancel an order for which payment has already been received, the applicable amount will be refunded using the appropriate payment method, subject to our Refund Policy.
6. Shipping and Delivery
We currently deliver to locations within India, subject to service availability.
Estimated delivery times shown on our website are provided for guidance and may vary due to factors such as:
-
Courier delays
-
Weather conditions
-
Public holidays
-
High order volumes
-
Incorrect or incomplete addresses
-
Remote delivery locations
-
Circumstances beyond our reasonable control
Once an order has been handed over to the shipping or courier provider, delivery may also be affected by the courier's policies and operations.
Customers are responsible for providing an accurate and complete shipping address and contact information.
If a package cannot be delivered because of an incorrect address, refusal to accept delivery, or repeated failed delivery attempts, additional shipping charges may apply where permitted.
For more information, please refer to our Shipping Policy.
7. Returns and Refunds
Returns, replacements, cancellations, and refunds are subject to our Return and Refund Policy.
Where applicable, products must meet the conditions specified in that policy, including any applicable return period and product-condition requirements.
Certain products may not be eligible for return or replacement where permitted by applicable law and our stated policies.
If an eligible refund is approved, the refund will generally be processed using the applicable original payment method or another permitted method.
For return or refund requests, please contact:
Email: youronlymivza@gmail.com
We recommend reviewing our Return and Refund Policy before placing an order.
8. Prohibited Uses
You agree not to use our website, products, or services for any unlawful or unauthorized purpose.
You must not:
-
Violate any applicable Indian law or regulation.
-
Attempt to gain unauthorized access to our website, servers, systems, or accounts.
-
Use our website for fraudulent transactions.
-
Provide false or misleading information.
-
Interfere with the security or operation of our website.
-
Upload or transmit malicious software, viruses, or harmful code.
-
Copy, reproduce, modify, distribute, or commercially exploit our website content without authorization.
-
Attempt to obtain products or services through fraudulent means.
-
Use automated systems to scrape, collect, or extract website information without our permission.
-
Engage in activities that could damage our reputation, website, or customers.
We reserve the right to restrict or terminate access to our website where we reasonably believe these Terms have been violated.
9. Intellectual Property
Unless otherwise stated, the content available on mivza.in, including logos, brand names, product photographs, graphics, designs, text, website layout, and other materials, is owned by or licensed to mivza.in.
You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit such content without our prior written permission, except where permitted by applicable law.
10. Third-Party Services and Links
Our website may use third-party services such as payment processors, shipping providers, analytics services, advertising platforms, and other service providers.
Third-party services may operate under their own terms and privacy policies.
We may also provide links to third-party websites. We are not responsible for the content, availability, security, or practices of third-party websites.
11. Disclaimer
We make reasonable efforts to keep our website and product information accurate and available.
However, we do not guarantee that:
-
The website will always be available or uninterrupted.
-
All information will always be completely error-free.
-
Product availability will always be guaranteed.
-
The website will be free from technical issues or harmful components.
Nothing in these Terms is intended to exclude or restrict any consumer rights or protections that cannot legally be excluded under applicable Indian law.
12. Limitation of Liability
To the maximum extent permitted by applicable law, mivza.in shall not be liable for indirect, incidental, special, consequential, or unforeseeable losses arising from or relating to your use of our website or purchase of our products.
This may include losses resulting from delays, temporary website interruptions, courier delays, technical failures, or circumstances beyond our reasonable control.
Our liability, where legally applicable, will be limited to the extent permitted by applicable law and will not affect rights or remedies that cannot legally be limited or excluded.
Nothing in these Terms limits liability for matters that cannot be limited or excluded under applicable Indian law.
13. Force Majeure
We will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, severe weather, government restrictions, strikes, transportation disruptions, internet or infrastructure failures, pandemics, war, civil disturbances, or other similar events.
14. Changes to These Terms
We may update or modify these Terms from time to time.
The updated version will be posted on this page with a revised “Last Updated” date. Your continued use of our website after the updated Terms are posted constitutes acceptance of the revised Terms, to the extent permitted by applicable law.
15. Governing Law and Jurisdiction
These Terms shall be governed by and interpreted in accordance with the laws of India.
Subject to applicable consumer protection laws and other mandatory legal rights, disputes arising out of or relating to these Terms, our website, or purchases made through our website shall be subject to the jurisdiction of the courts located in Purba Burdwan, West Bengal, India.
Nothing in this section is intended to prevent a consumer from exercising any mandatory rights or remedies available under applicable Indian law.
16. Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision shall be interpreted or modified to the extent necessary to make it enforceable where legally possible.
The remaining provisions shall continue to remain in full force and effect.
17. Entire Agreement
These Terms, together with our Privacy Policy, Shipping Policy, Return and Refund Policy, and any other policies expressly incorporated into these Terms, constitute the agreement governing your use of our website and purchase of our products, subject to applicable law.
18. Contact Us
If you have any questions, concerns, complaints, or requests regarding these Terms, please contact us:
Store Name: mivza
Email: youronlymivza@gmail.com
Business Address: Shayamlal Road, Purba Burdwan, West Bengal, India
Phone: 9064138502