SHIPPING POLICY

At Mivza, we aim to deliver your orders safely, reliably, and as quickly as possible. Please review the following shipping information before placing your order.

1. Shipping Methods

We currently offer the following shipping options:

Standard Shipping: Delivery within 7-8 BUSINESS DAYS.
Cash on Delivery (COD): Available for eligible locations and orders, subject to courier availability.

Available shipping options will be displayed at checkout based on your delivery location.

2. Order Processing Time

Orders are generally processed within 2-3 business days after payment confirmation.

Orders placed on weekends or public holidays may be processed on the next business day.

Please note that personalized, made-to-order, or print-on-demand products may require additional processing time. Any applicable processing time will be mentioned on the product page or during checkout.

3. Delivery Timeframes

After your order has been shipped, estimated delivery is:

Standard Shipping: 2-3 BUSINESS DAYS

Delivery times are estimates and may vary depending on your location, courier availability, weather conditions, holidays, or other circumstances beyond our control.

Remote and certain rural areas may require additional delivery time.

4. Shipping Costs

Shipping charges are calculated based on your delivery location, order value, shipping method, and other applicable factors.

Standard Shipping: FREE
Express Shipping: FREE

5. Delivery Issues and Delays

While we work with reliable courier partners, delivery delays can occasionally occur due to circumstances beyond our control, including:

Weather conditions
Public holidays
High order volumes
Courier delays
Incorrect or incomplete delivery addresses
Natural disasters
Transportation disruptions
Events beyond our reasonable control

If your order is significantly delayed, please contact us at youronlymivza@gmail.com with your order number so we can assist you.

7. Incorrect or Incomplete Address

Customers are responsible for providing an accurate and complete shipping address at checkout.

If an order is returned to us because of an incorrect, incomplete, or undeliverable address, additional shipping charges may apply for reshipment.

Please contact us as soon as possible if you notice an error in your shipping address.

8. Damaged or Missing Packages

If your package arrives damaged, please contact us at youronlymivza@gmail.com as soon as possible.

We may request photographs of the package, shipping label, and damaged product to help us investigate the issue with the courier.

If your tracking information shows that an order has been delivered but you have not received it, please contact us within [5 DAYS] so we can investigate the matter.